Refund policy

Thank you so much for your purchase from Scentual Soothers! All of our products are carefully packaged and inspected before shipping. Unfortunately, we do not accept returns or exchanges at this time. 

ALL SALES ARE FINAL.

Damages and Issues

Please inspect your order upon receipt and contact us within 48 hours if the item is defective, damaged or if you receive the wrong item with your order number and picture of the product so that we can evaluate and resolve the issue. We will do our best to assist you.